Career Mentors for Students & Professionals

Mentor Terms and Conditions

These terms apply to you if you register as a mentor on Hamara Mentor (www.hamaramentor.com). They sit alongside our general Terms and Conditions, which also apply to you.

Last updated: 22 August 2026

1. Who you are contracting with

Hamara Mentor is operated by the Management & Entrepreneurship and Professional Skills Council (“MEPSC” or “the Company”), registered office 20th Floor, Amba Deep, 14 Kasturba Gandhi Marg, New Delhi – 110001, India. By registering as a mentor you agree to these terms.

2. Your status

You are an independent professional, not an employee, agent, partner or worker of the Company. You decide when you are available, what you charge and how you conduct a session. You are responsible for your own taxes, insurance and statutory registrations. Nothing in these terms creates an employment relationship.

3. Eligibility and verification

You must be able to form a legally binding contract under Indian law. When you register you represent that the qualifications, employment history and experience on your profile are true and that you are competent to mentor in the domains you list. We may ask for evidence, and we may verify your identity and bank details before releasing any payout. We may accept or decline a registration at our discretion, based on profile suitability, domain demand and verification.

4. Delivering sessions

You agree to attend booked sessions on time, to mentor in good faith and to a professional standard, and to keep a stable internet connection and working audio and video. If you cannot attend, cancel as early as you can so the mentee can rebook. Repeated late cancellation, lateness or non-attendance may lead to restriction or removal of your account.

Mentoring is guidance. You must not present it as legal, medical, financial, investment or psychological advice, and you must not guarantee a job, an admission, a score or any other outcome.

5. Your fees

You set your own session fee within the ranges described in the Pricing Policy. The fee shown to the mentee at booking is binding for that booking. You may change your fee for future bookings at any time.

6. How and when you are paid

This is how payment actually works, and it is not automatic.

  • When a mentee pays for a session, the fee is collected by the Company through its payment gateway.
  • Once the session is completed, your share of the fee, being the fee less the Company’s service commission, is credited to your Hamara Mentor wallet balance.
  • You request a payout from your wallet when your balance is at or above the minimum payout amount shown in your account.
  • A payout request is reviewed and approved by the Company, and is then transferred to the bank account you have registered. Payouts are normally settled within 7 to 10 working days of approval.
  • Payouts are released only after your KYC details have been verified.
  • Tax is deducted at source where the Income-tax Act, 1961 requires it, and a certificate is issued.

You are responsible for the accuracy of your bank details. A transfer sent to details you supplied incorrectly cannot be recovered by us.

7. Refunds, chargebacks and adjustments

If a session is refunded to a mentee under the Cancellation & Refund Policy because it was not delivered, or because a dispute is decided against you, the amount may be reversed from your wallet or set off against future earnings. We will tell you before we do this and give you a chance to respond.

8. Sessions and recordings

Sessions are held over the Platform’s integrated video service. The Company may record a session for quality assurance, dispute resolution and safety; where it does, all participants are notified before recording starts. You are not required or permitted to make your own recording of a session, and you must not screenshot or otherwise capture a session. If a dispute arises, we will use the Company’s recording, where one exists, as evidence. Recordings are retained for six months.

9. Confidentiality

Anything a mentee tells you in a session is confidential. You must not disclose it, use it for your own benefit, or share it with anyone, except where the law requires disclosure or where a person is at risk of serious harm. This obligation continues after your account is closed.

10. Dealing outside the Platform

You must not solicit a mentee you met on the Platform to engage you privately, redirect a mentee to another platform or to your own services, or take a booked session off the Platform to avoid fees. This applies while your account is active and for six months after it closes.

For the avoidance of doubt, we do not restrict what you do professionally. You are free to mentor, teach, consult and work anywhere, including for competitors, during and after your time on the Platform. This clause restrains solicitation of our users only. Any wider restraint of trade would in any event be void under section 27 of the Indian Contract Act, 1872.

11. Intellectual property

Material you create and present in a session remains yours. You grant the Company a non-exclusive licence to host, store and reproduce it as needed to operate the Platform, to support the mentee and to resolve disputes. Recordings made by the Company are owned by the Company. The Platform itself, its software and branding remain the Company’s.

12. Your account

Keep your credentials confidential and tell us at support@ugrowthconsultancy.com if you suspect unauthorised use. You are responsible for activity on your account.

13. Content standards and moderation

We may edit or remove profile content or session material that is unlawful, misleading, offensive or in breach of these terms, and we will tell you why.

14. Data protection

The Company is a Data Fiduciary under the Digital Personal Data Protection Act, 2023 in respect of the data it holds about you and about mentees. When you handle a mentee’s personal data in the course of a session, you must use it only for that session. Our Privacy Policy explains the rest.

15. Liability

The Company is not liable for the content or outcome of your sessions. Subject to the law, the Company’s liability to you in connection with any session is limited to the amount payable to you for that session. You indemnify the Company against claims arising from your breach of these terms or from your professional conduct in a session.

16. Suspension and termination

You may close your account at any time by writing to support@ugrowthconsultancy.com; earnings already accrued are paid out in the ordinary way. We may suspend or terminate your account for breach of these terms, for fraud or suspected fraud, for conduct that puts a mentee at risk, or where the law requires it. Where the breach is not serious, we give notice and a chance to correct it.

17. Changes to these terms

We may amend these terms. Material changes will be notified on the Platform or by email before they take effect, and they do not apply retrospectively to bookings already accepted.

18. Grievances, governing law and severability

Complaints go to the Grievance Officer at support@ugrowthconsultancy.com, who acknowledges within 48 hours and responds within one month. These terms are governed by the laws of India and the courts at New Delhi have jurisdiction. If any provision is unenforceable, it is severed and the rest continues in force.

Contact

Hamara Mentor, operated by Management & Entrepreneurship and Professional Skills Council (MEPSC)
20th Floor, Amba Deep, 14 Kasturba Gandhi Marg, New Delhi – 110001, India
Email: support@ugrowthconsultancy.com